Privacy Policy

Effective Date: 30.09.2024

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At TiAUM, we take the privacy of our website visitors very seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website. By using our services, including registration for classes and workshops and booking online consultations, you agree to the terms and practices outlined in this policy.

Responsible Entity: Dr. Tiam Hosseinian
Schanzenweg 25, 44227 Dortmund, Germany
Mobile: +49 155 60163960
Email: info@tiaum.com

 

1. Data Protection at a Glance

This section provides a quick overview of how we collect and use your personal data when you visit our website.

Data Controller:
Dr. Tiam Hosseinian
Schanzenweg 25, 44227 Dortmund, Germany
Mobile: +49 155 60163960
Email: info@tiaum.com

What is personal data?
Personal data refers to any information that can personally identify you. This includes but is not limited to your name, email address, phone number, and IP address.

 

2. Data Collection Methods

We collect personal data using the following methods:

• Data you provide: When you fill out a registration form, sign up for a workshop, book a consultation, or communicate with us directly, you provide us with personal information, including but not limited to your name, email address, phone number, birth date, and physical address.

• Automatically collected data: When you visit our website, we automatically collect technical data such as your IP address, browser type, operating system, referring URL, and visit times. This data is collected through cookies and similar tracking technologies.

• Third-party sources: We may also collect data from third-party services if you sign in through them (e.g., Google or Facebook). These third-party services may provide us with certain data, such as your profile information.

 

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies, including web beacons, pixel tags, and scripts, to improve your browsing experience and provide you with personalized content.

What are cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us understand user behavior, remember your preferences, and optimize the performance of our site.

• Session cookies: These are temporary cookies that are deleted when you close your browser.

• Persistent cookies: These remain on your device until you manually delete them or your browser automatically removes them.

• Third-party cookies: Cookies set by third-party services, such as analytics or payment processors, to track and monitor your behavior across websites.

You may disable cookies through your browser settings, though this may affect the performance and functionality of our website.

Consent to Cookies:
When you visit our website for the first time, we will ask for your consent to store cookies on your device. You can withdraw your consent at any time through your browser settings or by contacting us.

For more detailed information on the types of cookies we use and how they function, please refer to our Cookie Policy.

 

4. Use of Data

We use the collected data for the following purposes:

• Service Delivery: To process your registrations, bookings, and payments for classes, workshops, and consultations.

• Personalization: To tailor content and recommendations to your preferences and improve your overall experience.

• Analytics: To analyze user behavior and improve the performance of our website, including user engagement and traffic analysis.

• Customer Support: To respond to your inquiries, feedback, and requests.

• Legal Compliance: To comply with applicable laws and regulations, including GDPR, and to enforce our terms of service.

• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activities or security breaches.

 

5. Data Sharing with Third Parties

We only share your personal data with third parties in the following circumstances:

• Service Providers: We use trusted third-party service providers to host our website (Wix), process payments (e.g., PayPal), and provide customer support. These service providers are required to comply with GDPR and process your data only according to our instructions.

• Legal Obligations: We may disclose your data to comply with legal obligations, court orders, or requests from government authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

• Third-party Analytics: We use third-party analytics tools, such as Google Analytics, to track and monitor traffic and user behavior on our website. These third-party providers may set cookies and collect anonymized data.

We do not sell your personal information to third parties for marketing purposes.

 

6. No Refund Policy

All payments made for classes, workshops, and consultations are non-refundable. By completing your registration and making a payment, you acknowledge and agree to this policy. Please review your booking and payment details carefully before finalizing any transaction.

 

7. Medical Disclaimer

All information provided on our website, including but not limited to the content of classes, workshops, and consultations, is for general wellness purposes only and is not intended to replace professional medical advice or treatment. Always consult your healthcare provider before participating in any of our services or making decisions based on the content provided.

We disclaim any medical liability for actions taken based on the information provided on this website.

 

8. Data Retention

We retain your personal data only as long as necessary to provide our services or comply with legal obligations. Once the purpose for processing your data is fulfilled, we securely delete or anonymize your personal data unless we are legally required to retain it for a longer period (e.g., for tax or legal reasons).

 

9. Data Security

We take appropriate technical and organizational measures to safeguard your personal information. Our website is hosted by Wix, which employs SSL encryption and other security protocols to protect your data from unauthorized access, alteration, or disclosure.

All payment transactions are processed through PCI-DSS-compliant service providers to ensure the security of your financial information.

However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee absolute security, and we encourage you to use strong passwords and take precautions when sharing sensitive information.

 

10. Data Transfers

We may transfer your data to service providers located outside the European Economic Area (EEA) to provide our services. In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other legally accepted methods, to protect your data.

 

11. Your Rights under GDPR

As an individual located in the European Economic Area (EEA), you have the following rights regarding your personal data:

• Right to Access: You can request information about the personal data we hold about you.

• Right to Rectification: You can request correction of inaccurate or incomplete personal data.

• Right to Erasure: You can request deletion of your personal data under certain circumstances.

• Right to Restriction: You can request a limitation on the processing of your personal data under certain conditions.

• Right to Data Portability: You can request your data in a machine-readable format and ask for it to be transferred to another provider.

• Right to Object: You can object to the processing of your data for direct marketing purposes or under legitimate interests.

To exercise any of these rights, please contact us at [insert email address].

 

12. Handling Minors' Data

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such data.

 

13. Updates to Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, and any significant changes will be communicated to you via email or a notice on our website.

By continuing to use our services after these updates, you agree to the revised Privacy Policy.

 

14. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Dr. Tiam Hosseinian
Schanzenweg 25, 44227 Dortmund, Germany
Mobile: +49 155 60163960
Email: info@tiaum.com